At Datacom, we aspire to be the partner of choice for the design, delivery and operation of flexible, best-in-class solutions for local authorities across Australia and New Zealand.
Right now systems and services from Datacom support local authorities that service 70 percent of the population of New Zealand, as well as a number of authorities in Australia. These valued partnerships have been built on the back of the breadth and depth of our capabilities and our proven local government expertise and on delivering the best outcomes for our customers.
We know that cleverly applied and focused technology solutions can help ensure the best, most sustainable outcomes for councils as they advance connect and engage with their communities. Our local government solutions team, with people on both sides of the Tasman, has deep, specific local authority knowledge. We apply this experience in honing our solutions to enable authorities to better and more sustainably manage their operations and collaborate with local businesses and citizens.
These solutions span not only Datacom’s own products but include deployment capability for other leading systems including world-class Customer Relationship Management from Kana with Lagan, and Electronic Document Management Solutions from HP with TRIM. And of course our specialists can ensure seamless integration with a wide range of existing IT systems.
In addition councils have taken our cloud and infrastructure services, which are on offer right across ANZ. Cloud-based value-add services like payroll are hosted in our world-class, local data centres.
Our specialised local government offerings cover solutions for payroll rates, finance, IT, customer services including contact centre, records and print management.
Antenno - Learn more
Antenno is a mobile app specifically designed for local government use, providing community members with accurate, credible information about topics and places they care about.
Ozone - Learn more
Ozone is our market leading Enterprise Resource Planning solution for local government. Ozone is a suite of fully integrated customer service, financial, HR, land and regulatory modules, all accessing the same database of people and property information to provide a common and consistent experience.
Sphere - Learn more
Digital channels have become crucial for every business, but setting up those channels can be expensive and difficult. That’s why Datacom have created a range of Customer Connect products, aimed at providing businesses with a low-risk, low-cost way to build their own digital channels.
IRIS - Learn more
Datacom worked collaboratively with a group of six regional councils across New Zealand to develop IRIS, a custom-built software solution aimed at providing a central point of control for a previously disconnected set of information needs.
A unique mobile app to increase community involvement and satisfaction
Functionally rich software designed for highly regulated organisations.
Datacom Sphere offers a simple way for businesses to build their own digital channels.
IRIS is a software system, developed by Datacom and owned by Regional Software Holdings Limited (RSHL).